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NONVERBAL ACES LTD
COOKIES POLICY

nonverbalaces.com

Effective date: 15 May 2026Version: 2.0

1Introduction

1.1 This Cookies Policy explains how Nonverbal ACEs Ltd ("Nonverbal ACEs", "we", "us", "our") uses cookies and similar tracking technologies on our website nonverbalaces.com (the "Website").

1.2 This policy should be read alongside our Privacy Policy at nonverbalaces.com/privacy-policy and our Terms and Conditions.

1.3 When you first visit our Website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. Non-essential cookies are only set after you click "Accept All". If you click "Decline All", only strictly necessary cookies will be used.

2Who we are

Nonverbal ACEs Ltd

Registered in England and Wales | Company number 16993339

Registered office: 48 King Street, Kings Lynn, PE30 1HE

ICO registration number: CSN3184852

Email: info@nonverbalaces.com

3What are cookies?

3.1 Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.

3.2 We also use similar technologies such as pixels, tags, web beacons, and local storage, which work in a comparable way. References to "cookies" in this policy include these technologies.

3.3 Cookies can be:

  • First-party — set by the website you are visiting (in this case, nonverbalaces.com); or
  • Third-party — set by another organisation whose services we use (for example, Google).

3.4 Cookies can also be:

  • Session cookies — deleted when you close your browser; or
  • Persistent cookies — remain on your device for a set period or until you delete them.

4Types of cookies we use

We use the following categories of cookies:

4.1 Strictly necessary cookies

These cookies are essential for the operation of our Website. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies, as the Website would not function properly without them. No consent is required for strictly necessary cookies under PECR.

4.2 Analytics / performance cookies

These cookies collect information about how visitors use the Website — for example, which pages are visited most often, and whether visitors receive error messages. The information is used to improve how the Website works. Requires your consent.

5Cookies we use

The table below sets out the cookies currently used on our Website. The specific cookies in use may change from time to time; this list represents the typical set.

CookieSourcePurposeType
_ga, _gidGoogle AnalyticsDistinguishes users and sessions.Analytics
cookie-consentnonverbalaces.comStores your cookie preferences.Necessary
__stripe_mid, __stripe_sidStripeFraud prevention during checkout.Necessary
_session_idGoHighLevelEnables secure portal access.Necessary

Note: GoHighLevel and Suada.com session cookies are set only when you are actively logged in to the Online Learning Portal, not during general browsing of our public Website. PayFunnels cookies are set only during active checkout sessions.

6Third-party cookies

Some cookies are placed by third parties on our behalf (for example, Google Analytics). We do not control these cookies directly. For more information about how these third parties use cookies, please see their privacy and cookies notices:

7How we obtain your consent

7.1 When you visit our Website for the first time, you will see a cookie banner that allows you to:

  • Accept All — consent to all cookies, including analytics cookies; or
  • Decline All — reject all non-essential cookies (only strictly necessary cookies will be set).

7.2 Non-essential cookies (analytics) will not be set until you click "Accept All".

7.3 Your choice is stored for 12 months. If you wish to change your cookie preferences, please clear your browser cookies and revisit the Website, or contact us at info@nonverbalaces.com.

7.4 Action recommended: The cookie banner currently links to our Privacy Policy. We recommend also linking it to this Cookies Policy to ensure visitors can easily find full details of the cookies we use.

8How to manage cookies in your browser

8.1 In addition to our cookie banner, you can also control cookies through your browser settings. Most browsers allow you to:

  • see what cookies are stored and delete them individually;
  • block third-party cookies;
  • block cookies from particular sites;
  • block all cookies; or
  • delete all cookies when you close your browser.

8.2 Please note that blocking all cookies may affect your experience of the Website and may prevent some features from working.

8.3 For information on managing cookies in common browsers:

  • Chrome: support.google.com/chrome/answer/95647
  • Safari: support.apple.com/en-gb/guide/safari/sfri11471/mac
  • Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  • Edge: support.microsoft.com/en-gb/help/4027947

9Do Not Track signals

Some browsers offer a "Do Not Track" (DNT) feature. There is no industry-standard agreement on how websites should respond to DNT signals. We currently do not respond to DNT signals; however, you can control non-essential cookies via our cookie banner and your browser settings.

10Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Updates will be published on this page with a revised effective date.

11Contact us

If you have any questions about this Cookies Policy or our use of cookies, please contact us at:

Email: info@nonverbalaces.com

Post: Nonverbal ACEs Ltd, 48 King Street, Kings Lynn, PE30 1HE

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not complied with applicable law.

This Cookies Policy was last updated on 15 May 2026.